Delays at the port can cost your business significant money, sometimes more than the cargo itself. One of the most common sources of extra cost for importers in Kenya is demurrage—charges applied when containers stay at the port longer than the free period allowed.
Understanding how to avoid delays and minimize demurrage can save you thousands of shillings and ensure your supply chain remains efficient.
What Causes Port Delays?
Port delays can happen for many reasons, but the most common include:
- Incomplete or incorrect documentation
- Delayed payment of customs duties and taxes
- Missing permits or certificates
- Wrong HS codes or customs classification
- Late submission of shipping documents
Even a small oversight can trigger a chain reaction of delays and extra charges.
Understanding Demurrage
Demurrage is a fee charged by the port for keeping your container beyond the free storage period. For example:
- Mombasa Port usually allows a free period of 3–4 days for imported containers
- After this period, daily charges start accumulating, which can range from KSh 5,000–10,000 per day for a 20ft container, and more for larger containers
This makes timely clearance extremely important.
How to Avoid Delays and Demurrage
1. Prepare Documents in Advance
Submitting all required documents early—commercial invoice, packing list, bill of lading, permits—ensures customs can process your cargo quickly.
2. Pay Duties and Taxes Promptly
Delays in paying customs duties, VAT, IDF, RDL, or other applicable taxes hold up your cargo at the port. Clearing agents who guide you through each payment step can prevent this.
3. Work With a Reliable Clearing Partner
A professional clearing and forwarding company like Clearon Logistics coordinates all aspects of clearance, including:
- Verification of documents before vessel arrival
- Accurate duty and tax calculation
- Coordination with customs, KPA, and other authorities
- Pre-arranged transport and delivery
This proactive approach reduces the risk of delays and avoids unnecessary demurrage.
4. Understand Your Cargo Requirements
Some shipments, such as regulated goods, perishables, or electronics, need extra checks or permits. Knowing these requirements in advance ensures there are no surprises.
Real Example: How Proper Planning Saves Money
Imagine importing two 40ft containers of goods: one with clothing and another with perishable food products. Without a clearing partner:
- The clothing shipment may sit for 3 days awaiting verification
- The perishable food shipment may sit for 5 days due to missing permits
Daily demurrage quickly adds up. With Clearon Logistics, both containers can be pre-cleared, documents verified, and payment coordinated, minimizing port time and charges.
The Bottom Line
Port delays and demurrage charges can easily exceed your service fees if you’re not careful. With Clearon Logistics, you get proactive planning, step-by-step guidance, and expert coordination—ensuring your goods move quickly from port to your warehouse.



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