Last Updated: 01/01/2026
These Terms and Conditions govern the use of the Clearon Logistics website and services. By accessing our website or using our logistics, clearing, and cargo services in Kenya, you agree to comply with and be bound by these Terms and Conditions.
1. Definitions
- “Company” refers to Clearon Logistics.
- “Client,” “You” refers to any individual or business using our services.
- “Services” refers to logistics, clearing, forwarding, cargo handling, and related services provided by Clearon Logistics.
2. Use of Website
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the website.
Unauthorized use, misuse, or attempt to disrupt the website may result in termination of access.
3. Services Provided
Clearon Logistics provides professional logistics, clearing, forwarding, and cargo services in Kenya and internationally where applicable.
All services are provided subject to availability and applicable laws, regulations, and customs requirements.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete shipment information
- Ensure all documentation is valid and compliant
- Declare cargo contents honestly
- Comply with all applicable customs, trade, and transport regulations
Clearon Logistics is not responsible for delays or losses caused by incorrect or incomplete information provided by the client.
5. Pricing and Payments
- Service fees are based on shipment details and service requirements.
- Quotes provided are estimates and may change due to regulatory or operational factors.
- Payments must be made as agreed before or upon service delivery unless otherwise arranged in writing.
Failure to make payment may result in service suspension or cargo holding.
6. Limitation of Liability
Clearon Logistics shall not be held liable for:
- Delays caused by customs authorities, port congestion, or force majeure events
- Losses resulting from inaccurate documentation provided by the client
- Indirect, incidental, or consequential damages
Liability, where applicable, is limited in accordance with relevant logistics and transport laws.
7. Insurance
Unless expressly stated in writing, Clearon Logistics does not automatically provide cargo insurance. Clients are encouraged to arrange appropriate insurance coverage for their shipments.
8. Delays and Force Majeure
Clearon Logistics shall not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, port congestion, government actions, or system failures.
9. Intellectual Property
All content on this website, including text, logos, graphics, and designs, is the property of Clearon Logistics and may not be reproduced or used without written permission.
10. Third-Party Services
Some services may involve third-party partners. Clearon Logistics is not responsible for actions or omissions of third-party service providers beyond reasonable control.
11. Termination of Services
We reserve the right to suspend or terminate services if these Terms and Conditions are violated or if unlawful activity is suspected.
12. Privacy
Use of our website and services is also governed by our Privacy Policy, which outlines how we collect and use personal information.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.
14. Changes to Terms and Conditions
Clearon Logistics reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised date.
15. Contact Information
For questions regarding these Terms and Conditions, contact us:
📧 Email: info@clearonlogistics.co.ke
đź“ž Phone: +254 115007849
Nairobi, Kenya